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GENERAL SHIPPING,  SALES TERMS & CONDITIONS

Discovery Knitting reserves the right to withdraw any fabrics or products from our website
and to edit any information at any time, including price.

Our website will not allow a purchase if a fabric or swatch is sold out – per colourway.

All Online Fabrics are Shipped and Billed in Meters.   ( One Metre = 1.0936 Yards )

 

SHIPPING
Shipping Ex UK Mill is:  2 to 5 working days
(After receipt of cleared funds)
Plus the actual transit time to destination

Freight Charges are Pre Paid / viewed at check out stage

It is not possible to use a customer courier account through website purchases.

General Transit Time  (Estimates only)
Within the UK:   1 to 2 working days
Within EU:   2 to 4 working days, depending on country
To USA:  approx 2 working days,  if no transit or customs issues

 

WEBSITE  SHIPS TO: ~ Current Status: July 2018

Website Currently Ships To:
United Kingdom ~ Scotland, Wales, Northern Ireland
Republic of Ireland
United States
Australia
Europe:
Andorra, Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway,
Poland, Portugal, Romania, Spain, Sweden, Switzerland

Upcoming Shipping Templates are in process for:
New Zealand, Japan, Hong Kong, Shanghai, Beijing, S. Africa
If anyone from these countries is trying to order, please
send us an email to make temporary shipping arrangements
until the website templates are in place.

 

GENERAL

The contents of this website are intended for the sole purpose of promoting and selling
our products and services.

 

PRODUCT IMAGES

– Although we have taken all possible steps to ensure our product images represent products as clearly
as possible, please recognize that viewing of colour varies according to computer monitors and mobile devices.
Colours viewed online can appear different from colour of actual fabrics.  Is best to purchase swatches if
need to see real colour.

– As it is not possible to represent a “hand feel” over the internet.
We encourage customers to purchase a swatch prior to final purchase of material, as all sales are final.

 

SWATCHES 
– SEE  “FABRIC INFORMATION” TAB  at bottom of all website pages
Swatches are available for purchase for GBP £ 1.00 each
( or the daily ~ real time exchange rate ~ corresponding USA Dollar or Euro amount )
There is no minimum or maximum quantity for purchase of swatches.

 

IN STOCK FABRICS

As of Dec 2017,
our website shows available stock balance metres for each product.

Additionally,  in the product ” icons ” on all the product pages:
the words ” In Stock”  are written into each product title
supporting ease of seeing which fabrics are in stock.
(when a fabric sells out, these words are removed or changed)

SOLD OUT – but BEING REPLENISHED :

A dated note in bold blue appears at the bottom of the text box to expect replenishment
( We do not always quote expected replenishment dates )

NOTE:  the ” icons ” on the product pages for these products
will NOT show the words ” In Stock “.
Icons will show No indication of stock position,  meaning
is currently sold out – but being replenished.


SOLD OUT – NOT BEING REPLENISHED

AVAILABLE for WHOLESALE INQUIRIES:

A dated note in bold blue appears at the bottom of the text box
saying:  Sold Out / Not Being Replenished
Swatches are Available
Available through Wholesale  (for that style or colour)

These styles are Available for Wholesale Inquiries.
Swatch support always remains available.
(If swatches are no longer available, the style is removed from the website)

NOTE:  the ” icons ” on the product pages for these products
will always show the words ” Avail Wholesale”.
supporting ease of seeing which fabrics are sold out
and only available through wholesale

 

WHOLESALE INQUIRIES
– SEE  WHOLESALE TAB  at bottom of all website pages

 

FORCE MAJEURE

Discovery Knitting reserves the right to defer the date of delivery, to cancel the contract or to reduce the quantity of the products ordered if it is prevented from or delayed in the carrying on of its business due to circumstances beyond its reasonable control, including but without limitation to, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil unrest, fire, explosion, flood, epidemic, lockouts, strikes or other labour disputes ( whether or not directly related ), restraints or delays affecting carriers, or inability or delay in obtaining supplies of adequate or suitable materials.

 

PROPER LAW                                            

Any terms and conditions concerning the use of this website will be governed by the laws of England and any dispute concerning use of this website will be determined by the Courts of England

 

COMPUTER

Discovery Knitting will not be held liable for any loss or damage which may occur to any computer equipment or mobile device as a result of using this website.  Whilst we take all the necessary steps to exclude viruses from this website, we may not be able to guarantee that such attempts will be successful and therefore will not accept liability for such viruses.  We recommend that you take all the safeguards necessary before downloading information from our website or any other website.